Honest Answers to Fair Questions
We believe in honest pricing that embodies our confidence in our products. That's why we offer straight-forward "pay as you go" monthly pricing without any long-term contracts or hidden fees. If you decide the scanner is not right for you, simply let us know a minimum of 3 days before your automatic renewal date and no hard feelings. After all, we're friends!
The scanner delivers analysis and scanning for the following key time-frames: Weekly, Daily, 4-Hour and Hourly. If you are seeking analysis on shorter-term horizons, we encourage you to consider the TAS Market Profile charting add-on indicators.
There is not a need for an external data feed or host platform to run the scanner. Since the scanner delivers our proprietary analysis and algorithmic-derived levels, we are proud to offer all-inclusive package for our users.
The scanner provides scanning for stocks in the SP 500 and NASDAQ 100, major ETFs, popular commodity futures and Forex pairs.
The tickers, symbols and markets available for scanning must be contained with the offering hard-coded inside of the Scanner. At the present, this includes stocks in the SP 500, Nasdaq, major ETFs, commodity futures and Forex pairs. You cannot add a market that is not contained with the database of available markets.
An active subscription is required. After subscribing to the scanner, you'll receive an email with your login credentials. If you did not receive this email or have forgotten your login, select the "Forgot Password" option on the login screen of the scanner to have your information emailed to you again.
PASSWORD STILL NOT WORKING? If the password recovery email does not include a password (empty field), you are likely not activated. If the password doesn't work, your access period may have expired already. Note that passwords are case sensitive and make sure you are not copying and pasting an invisible space into the field.
STILL NEED HELP? Create a support case by emailing us at [email protected]
To cancel your subscription, simply email our friendly TAS Help Desk Team at [email protected] a minimum of 3 days prior to your automatic monthly renewal date and inform them of your desire to discontinue your membership. We respect your decision.
We respect your decision if you opt to cancel. If you notify us a minimum of 3 days prior to your automatic renewal date you will not be charged further. Per our Terms of Use and User Agreement, there are no refunds or prorated return of fees on paid subscriptions. This is also clearly stated on every page on our website. Thanks for understanding.
Candid Commodities, LLC is the company that owns the TAS Market Profile brand and product line. It provides billing and subscription management services for our valued clients as this is why you'll see "Candid Commodities" displayed on your credit card statements.
If you require technical assistance or would like to submit feedback to our company, create a support ticket by emailing our friendly TAS Help Desk team at [email protected].
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